Upload issue support
Send the simulator source, file type, and what failed.
Contact
Beta support and product feedback.
Send upload issues, simulator examples, facility questions, coach workflow ideas, or feedback on a sample card.
Email support
support@getdivotdata.com
Useful context
What to include
Simulator or software source
File type and export path
Whether the session has multiple players
Whether you want manual beta review for a first card
What card or workflow you expected
Whether this is for a player, coach, or facility
Facility inquiries
Ask about Bay Mode, guest cards, branded reports, and claim-card conversion.
Coach inquiries
Ask about coach review, assigned cards, and student retest tracking.
Card feedback
Tell us whether the card identified the real issue, whether the drills are clear, and what confused you.
Data deletion requests
Request account-level deletion or help removing uploaded simulator data from the beta notebook.
Simulator export samples
Submit a sample export so compatibility can move from planned or needs validation into beta support.
First card